As always, GoLive offers a no-questions-asked, money-back guarantee for the life of your membership on each and every product.
Golive! Mobile values customer satisfaction above all else, which is why we promote our quick and easy refund policy, which far exceeds the industry standard.
You may request a refund by phone, email, or the form below. If you are requesting a refund for charges beyond one year, we ask for a copy of your cell phone bill for every month beyond that year. You can email or mail us these copies. You may also contact customer support and fax your copy.
When approved, your refund will be mailed as a check. We try to move as quickly as possible, but please be patient as sometimes refunds may take up to two weeks to process, though they usually arrive in 5-7 business days. If your claim has been denied for some reason, you will be notified via email or snail mail.
For online refund request, please CLICK HERE.
For any questions or concerns, call 800-816-0052
For email, please send to firstname.lastname@example.org.
Thanks as always for your patience and support.